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FAQ – Jenkins Enterprises
Who are we?
Jenkins Enterprises started out as a small lawn mowing and do it all handyman service back in 2006. We have evolved from a small brother run company to a larger landscaping company and then into a home emergency service that specializes in water, fire, smoke and storm damage in your home as well as construction and reconstruction.
How long has Jenkins Enterprises been in business?
We have been servicing the entire Southern Maryland area since 2006.
What do we specialize in?
Water mitigation Water damage restoration Flood cleanup Mold remediation Mold testing Odor control Storm damage cleanup and restoration Fire and smoke restoration Reconstruction Remodeling New construction
What are your hours?
We are available 24 hours 7 days a week for emergency work such as water, fire, smoke and mold problems. Our regular office hours are weekdays from 7:00am until 4:00pm.
Why choose Jenkins Enterprises?
Jenkins Enterprises is IICRC certified and insured for all emergency work. We also have our builders licenses for all construction work. We offer free estimates and we know once you meet with us, you will enjoy our company as well as our fair prices. We also have built our own homes and have had our own home emergencies happen so we understand what a homeowner needs during a catastrophe in their own home or what a customer wants when remodeling or building. We love to work with our customers!
What equipment do you use?
For emergency work such as water, fire, smoke and mold; our equipment may range depending on the job. Some of our equipment includes: Negative air machines Low grain refrigerant humidifiers Centrifuge air movers Water extractors Anti-microbial solution Ozone generator Hydroxyl generator Power distribution centers
Do you work with all insurance companies?
We are a preferred vendor for many national and local insurance companies! We work closely with your insurance company to get your project completed quickly.
I have a home emergency (such as flooding, mold, smoke damage, fire damage), what do I do first?
After the storm or fire clears, keep calm and call Jenkins Enterprises emergency line at 301.885.6143 ASAP. We will get a team member out to you quickly and we will then inform you of the home insurance process as well as what to expect for your project.
How do insurance claims work?
All insurance companies differ but typically, after you call Jenkins Enterprises, we will come out and check on your home or business claim. The homeowner will then contact your insurance company to start a claim. After your insurance company is notified of a claim, we will give them an estimate for work that needs done. Sometimes an insurance adjuster will come and check out the damage before approval. When your insurance company approves, Jenkins Enterprises will begin work. At the end of the process, we will bill your insurance company but usually the homeowners are responsible for paying the contractor (Jenkins Enterprises) a deductible.
What is our emergency response time?
We usually respond to a home within 2-4 hours after your initial phone call with Josh.